1. Who these terms cover
These terms apply to hosts who create a JoyMingle account and buy an event plan, and to guests who open an event link to view or upload media. By creating an account, paying for a plan, or uploading media, you agree to these terms.
2. Event licenses
Each Lite, Celebration, or VIP purchase is a one-time license for a single event. It is not a subscription and does not renew. A license cannot be moved to a different event once that event has been created.
Features differ by plan as described on the pricing page. We may improve or change features, but we will not remove a feature from a plan you have already paid for during that event's upload window.
3. Guest uploads and ownership
Before uploading, guests confirm that they took the media or otherwise have the right to share it, that the people shown are okay with it being shared at the event, and that it follows our Content Policy. Guests are responsible for what they upload.
Guests keep ownership of the photos, videos, and voice notes they upload. By uploading, a guest grants the event host a non-exclusive, royalty-free license to view, download, display (including on the venue projector and guest gallery), and share that media, and grants JoyMingle the limited rights needed to store, process, and deliver it for the event.
JoyMingle does not sell guest media, use it for advertising, or train models on it.
4. Host responsibilities
Hosts are responsible for how they share the event link and for letting guests know that photos may be shown on a projector or in a shared gallery. Hosts should get consent before featuring people who have asked not to be photographed, and must comply with local laws about recording and publishing images of others, including minors.
Hosts can moderate, hide, or delete any upload, and should remove media promptly if a guest asks.
5. Prohibited content and conduct
Do not upload content that is illegal, sexually explicit or nude, depicts minors inappropriately, shows graphic violence, harasses or threatens others, invades someone's privacy (for example, people in restrooms or changing areas), infringes someone else's rights, or contains malware. The full list is in our Content Policy. Do not attempt to access other events, overload the service, or bypass plan limits.
Uploads are screened automatically, and flagged media may be held for the host's review or blocked without notice. Automated screening is imperfect and does not replace the host's own moderation. We may remove content, suspend an event, or close an account that breaks these rules.
We have zero tolerance for child sexual abuse material. We remove it, preserve the evidence, and report it to the National Center for Missing & Exploited Children (NCMEC) and law enforcement as the law requires.
You agree to cover any claims, losses, or costs that arise from content you upload or from your breach of these rules.
6. Reporting content and copyright
To report an upload that breaks these rules, shows you without your consent, or infringes your copyright, ask the event host or contact us through the contact page with the event name, a description of the media, and why it should be removed. We review reports promptly and may remove media while we look into it.
Hosts can report an upload from their dashboard; it is hidden from guests at once. Reported and blocked uploads are preserved as evidence for at least 90 days — and at least one year when reported to the authorities — and cannot be deleted by the host, the uploader, or event or account deletion during that time.
Copyright owners can send a takedown notice identifying the work, the media, their contact details, and a good-faith statement that the use is not authorized. We will remove infringing media and may close accounts of repeat infringers.
7. Storage, retention, and deletion
Lite events accept uploads and keep media for 3 months after the event date; Celebration and VIP for 12 months. Each plan has a storage allowance (Lite 5 GB, Celebration 25 GB, VIP 50 GB). When the window ends, the event's media is permanently deleted, and we email the host about a week before so they can download a ZIP.
Downloadable ZIP archives are deleted 7 days after they are generated. If a host deletes an event, or the event is refunded, its media is permanently deleted 30 days later. Deleted media cannot be recovered, so download anything you want to keep.
8. Payments, refunds, and print orders
Payments are processed by Stripe. Prices are shown in US dollars and include everything for the event license; shipping for physical print products is included in the listed price unless stated otherwise. Refunds follow our Refund Policy. A refunded event is closed to guests.
9. Availability and liability
We work to keep JoyMingle available during your event, but the service depends on guests' devices, networks, and third-party providers, and is provided "as is" without warranties of any kind. We are not liable for indirect or consequential losses, or for content uploaded by guests. To the extent the law allows, our total liability for any claim is limited to the amount you paid for the event in question.
10. Changes and contact
We may update these terms; the date above shows the latest version, and material changes will be emailed to hosts with active events. Questions? Reach us through the contact page.
See also the Content Policy, Refund Policy, and Privacy Policy.